Hospitality recruitment app Supp calls gig-workers contractors. Some users say it leads to casual work without entitlements

The Guardian reports on Supp, an Australian hospitality gig-work app launched in Melbourne in twenty seventeen. Workers using the platform register as independent contractors to access shifts, which may cause them to miss out on entitlements like superannuation—a situation similar to what delivery riders face. Workers' rights experts have raised alarm bells over the arrangement. Supp was created by Kate and Cameron Reid, owners of Lune Croissanterie, who maintain a financial stake but are no longer on the board.

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