According to SaaStr, managing unhappy investors comes down to transparency. Founders often hide problems when times are tough—the exact moment they should be over-communicating. Jason Lemkin advises sending regular updates with honest data and a clear path forward. Investors get most upset when kept in the dark, not when hearing bad news paired with a fix.

Listen to this story

Hear this and more stories in a personalized audio briefing.

Open The Chonkerton