At a health clinic built ‘for women,’ patients say their pregnancies went undetected

An investigation by The 19th has found serious quality-of-care problems at Tia, a venture-backed women's health clinic that markets itself as a warm, welcoming alternative to traditional healthcare. In one case, a patient was told she wasn't pregnant by multiple Tia providers across four months—until an ultrasound elsewhere revealed she was twenty-one weeks pregnant. That's one of three patients who say their pregnancies went undetected at the clinic. The investigation also found a broader pattern: seventeen patients reported surprise bills despite being told coverage would be included, five said they were denied pain medication in favor of expensive alternative treatments Tia provided, and nine couldn't consistently see the same doctor. Tia operates ten clinics across three states with more than one hundred fifty million dollars in backing, but the gap between its stated mission of transparency and reported patient experiences appears stark.

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