LG ThinQ Terms of Use

An LG ThinQ user tried to delete their account from the smart appliance app, only to discover they must first accept aggressively updated terms of service. Hacker News reports the new contract eliminates court access for most disputes—instead mandating individual arbitration with a one-year filing deadline. LG claims broad, perpetual rights to any user content, including photos and personal information, which it can modify and commercially exploit without restriction. The company reserves the right to monitor in-app communications without privacy protection, capture voice data from family members and guests without their explicit consent, and share appliance-usage data with third-party AI systems whose scope remains unclear. Marketing consent is bundled into service use, with targeted advertising, remote firmware updates, and liability capped at roughly one hundred dollars for most claims. The discovery reflects the expanding reach of smart-home data collection and the difficulty of opting out once devices are installed.

Listen to this story

Hear this and more stories in a personalized audio briefing.

Open The Chonkerton