Matching AI Modality To User Intent: Designing The Right Interface

According to Smashing Magazine, the tech industry has developed a blind spot around AI interfaces. We've defaulted to chat-based design for nearly everything, simply because large language models speak dialogue fluently. But better user experience means matching the interface to what people actually need and what they're trying to accomplish. Sometimes that's a conversation. Sometimes it's a form, a visualization, or something entirely different. The right interface adapts to the user—not the other way around.

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